Returns & Exchanges
At DELSEY PARIS, we strive for your complete satisfaction with our premium travel gear and accessories. If your purchase does not meet your expectations, you may return unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely attach it to your original packaging.
Ship the Package
Drop off your parcel at any authorized carrier location, ensuring all original tags and protective covers are included inside.
Receive Your Refund
After our quality team inspects the returned items, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing